I just got a request from a major hardware chain to give a review and survey of a 24″ x 24″ hunk of plywood I bought. Basically scrap wood I didn’t have on hand for tossing under something and basically never looking at it again.
It’s a piece of scrap wood that I picked up cheap. But because I claimed my military discount, that means they have to ask me about my purchase and urge me to give them feedback on it. I could understand if it was about something expensive I bought or installation they performed for me earlier this year. But a scrap of wood?
This is just a drop in the amount of “attaboy” seeking nonsense these companies are looking for. Hell every time I use my maps on my phone it asks me how was your trip? With a 👍👎 response option. Like what? Unless they do me like Google used to do, by running me through a golf course on a golf cart path, I really have little to complain about as long as I got there. I’m not about to pat them on the back for every successful delivery I make or every business I try to find.
It’s become silly. Every app I use wants a review. Every product you purchase sends an email or letter in the mail asking for a survey. Every time I refill my prescriptions via the mail, I get a survey in email links and letters if I don’t respond quickly enough. Enough already!
What’s next? Will the annoying GSTV at the gas pump start asking how your fuel fill experience was? No… I suspect it will be soon filled with, “you should be driving green in an EV”.
Listen companies. If I have something good to say, I’ll email you. If I have a complaint. I’ll call customer service. I’m not about to fill out a survey every time I use a tissue to blow my nose!
And Oh My God! When you do call or email someone, then there is a survey asking how they did. Surveys are becoming like advertisements, you can’t bloody escape the damn things! Stop already!